Introduction

Welcome to the official Privacy Policy of Tiles and Bath. We are a trusted provider of high-quality bathroom tiles, curated tiles collections, and modern bathroom fittings. As a customer-centric tile store, we are committed to protecting the privacy of our website visitors and customers.

This Privacy Policy outlines how Tiles and Bath collects, processes, shares, and protects your information when you access or use our website, https://tilesandbath.in. The privacy and security of our users are critically important to us, and we ensure that any data you provide is handled responsibly and transparently.

By using the Tiles and Bath website, you agree to the terms described in this Privacy Policy. We encourage you to read this policy thoroughly to understand your rights and our obligations.

1. Overview of Privacy Commitment

Tiles and Bath places the utmost importance on user data protection. Whether you are browsing our range of bathroom tiles, exploring a premium tiles collection, or purchasing stylish bathroom fittings, we ensure your information is collected only when necessary, and it is safeguarded using secure technologies and procedures.

This policy applies to all interactions with the Tiles and Bath website, including visiting the site, filling out contact forms, subscribing to our newsletters, or making product inquiries. We maintain full transparency about what information we collect and how we use it.

2. Information We Collect

We may collect the following categories of information from users who visit the Tiles and Bath website:

a. Personal Information

• Full name
  
  
• Email address
  
  
• Contact number
  
  
• Shipping and billing addresses
  
  
• Any other details voluntarily submitted via forms or email communication
  
  

b. Technical and Usage Data

• IP address and geographic location
  
  
• Browser type and version
  
  
• Device type (mobile or desktop)
  
  
• Website pages visited
  
  
• Time spent on product listings, including those for bathroom tiles, tiles collection, and bathroom fittings
  
  

c. Transactional Data

• Product selections, inquiries, or purchases made through the Tiles and Bath platform
  
  
• Payment information (handled securely through third-party payment processors)
  
  

All data is collected either through forms filled on our tile store website, browsing behavior analytics tools, or secure third-party integrations.

3. How We Use Your Information

The information collected by Tiles and Bath serves the following purposes:

• Order Fulfillment: To process and deliver products such as bathroom tiles, tiles collections, and bathroom fittings
  
  
• Customer Support: To respond to inquiries or complaints and offer prompt assistance
  
  
• Improving User Experience: To analyze how users interact with the tile store and identify opportunities to improve navigation and offerings
  
  
• Marketing and Updates: To send updates about new arrivals, offers, or blog content related to tiles and bath
  
  
• Security and Compliance: To protect against fraud, unauthorized transactions, and to comply with applicable laws
  
  

All usage of your data is limited to the extent necessary for the efficient functioning of Tiles and Bath and its online services.

4. Sharing of Personal Information

Tiles and Bath maintains a strict no-selling policy for user data. We do not sell, rent, or trade any personal or transactional data to third parties. However, we may share information under the following circumstances:

• With service providers who help us operate our website and fulfill customer requests (e.g., logistics, payment gateways)
  
  
• With legal or regulatory authorities in the case of investigations, court orders, or compliance with applicable laws
  
  
• With internal teams or partners under strict confidentiality agreements, solely for operational and support-related purposes
  
  

All third parties involved are contractually bound to uphold the same level of data protection standards as Tiles and Bath.

5. Use of Cookies and Tracking Tools

Tiles and Bath uses cookies to enhance the user experience on our website. Cookies are small text files stored on your device to help us remember your preferences and understand usage behavior.

Purpose of Cookies:

• To retain your search preferences across different tiles and bath categories
  
  
• To track user activity to improve our tile store interface
  
  
• To deliver personalized product suggestions from our tiles collection
  
  
• To analyze how frequently users return to view bathroom tiles and related product pages
  
  

Users have the option to disable cookies via their browser settings. However, disabling cookies may limit the full functionality of the Tiles and Bath website.

6. Data Security Practices

We adopt stringent security measures to protect your personal data. These include:

• SSL (Secure Socket Layer) encryption across the Tiles and Bath website
  
  
• Access restrictions on sensitive customer information
  
  
• Routine audits to detect and prevent unauthorized access, data breaches, or cyberattacks
  
  
• Secure hosting with industry-leading infrastructure providers
  
  

We constantly review our systems to ensure your interaction with Tiles and Bath remains safe and secure.

7. Your Rights and Controls

As a valued user of Tiles and Bath, you have the following rights:

• Right to Access: You may request details about the personal data we hold about you
  
  
• Right to Rectification: You may request corrections to any inaccurate or outdated information
  
  
• Right to Erasure: You may request that we delete your data, subject to certain legal obligations
  
  
• Right to Withdraw Consent: You may unsubscribe from marketing communications at any time
  
  

For any such requests, please contact us through the details provided in the “Contact Us” section.

8. Third-Party Websites and Services

The Tiles and Bath website may contain links to external websites that are not operated or controlled by us. This Privacy Policy does not apply to such third-party websites. We encourage users to read their privacy policies before interacting or sharing personal data with them.

9. Updates to the Privacy Policy

Tiles and Bath reserves the right to modify or update this Privacy Policy at any time. All revisions will be posted on this page with an updated “Effective Date.” We recommend checking this page periodically to stay informed about our data practices.

Continued use of the Tiles and Bath website after changes to the Privacy Policy constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or your personal data, please contact us at:

Email: support@tilesandbath.in
Website: https://tilesandbath.in

We are committed to addressing your concerns promptly and respectfully.